It's a decent jacket. I enjoyed wearing mine last winter. I should reiterate that the salesmen have nothing to do with the jackets. It's not surprising that most of them are unaware of this freebie. Everything happens above their level. Most buyers are surprised when they get the card. In-the-know buyers (members here) get all upset about slow/non delivery. Although you would never guess it from reading this board, Lincoln Mercury now has higher customer satisfaction than Toyota, Honda, and BMW.