UPS horror stories!

SpartaPerformance

SpartaPerformance

Molon Lahve
Ok. So does the government run UPS now? One member here got front sway bar delivered, the rear was lost. UPS informed Addco and they sent out a replacement bar kit that should arrive in the next couple days. Another member received one bar set and part of the second box.... that's right they delivered only a part of the 2nd box (they got a good laugh at the picture at Addco)!!! Addco is resolving the situation as we speak. I've also had contact over the last year of other delivery "gems", ie. somebody ordered a 31 spline diff and got an empty box, the diff. was back at the UPS facility, a slew of crushed boxes, partially opened etc... W.T.F.!!!! Chuck at C.H.E. uses FedEx and I've never heard of one issue. Does anybody here work for UPS? Are there disgruntled employees or something?
I apologize to all that have been inconvenienced, believe me when I say I'm actually more pissed then anybody. Those who know me know I HATE lack of work ethic and that's how it appears as per UPS to me.

Sorry for the rant
Tommy

P.S. The people at Addco have been awesome!
 
I hate UPS too.

I just bought a die cast collection from someone and the cars were pretty rare. 7 of the 9 were completely destroyed.

I shipped a KB blower to a customer and it was partially destroyed.

You name it and they can break it.

What can Brown destroy for you?
 
Ups

I work for the US Postal service and I suggest you use priority mail. Good prices & good tracking features. If you like give me your business info and I can have someone from customer service contact you and help fulfill your needs.

jimbok1951
 
Maybe it's time to switch to Fed Ex Tommy. I ordered some parts for the MM(you don't sell) and they arrived on time and in good shape.
 
I am the member that "received one bar set and part of the second box.... that's right they delivered only a part of the 2nd box (they got a good laugh at the picture at Addco)!!! "

Let me see if I can get that picture over here so the members of MM.net can get a good laugh too.

Maybe it's nature way of saying slow down on the mods. LOL I bought the car in Dec 2010 and got the tint,CAI, 4.10s, tune, proguard, trunk organizer, and of course the front and rear sway bars all in one month.

Props to sparta for the great communication and professionalism in handling the situation. And for my stress, inconvenienced, and severe mental anguish, any hook ups on the control arms. Hehehehe

Patiently waiting for the front AND rear sway bars. LOL
 
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I have recieved smashed up packages from UPS too. They suck. I try to use USPS or Fed Ex when I can.
 
I once ordered a rifle scope to be sent to my home address about a month after I graduated. UPS insisted on sending it to my old campus address 2x before the seller finally went with FedEx.

But FedEx likes to hide our packages. Maybe they're afraid that someone will take them out here in the middle of nowhere.
 
My sway bars were shipped ups...
When they arrived they were half out of the box, thankfully no parts were lost.

I've heard more horror stories about fedex than ups.
 
we use both at work and its rare when something comes in messed up.
i prefer Fed Ex myself.
 
As UPS customer never had a problem can't say much for description as I don't use them. Now as a former UPS employee... I can tell you it is a warzone in there at 3am, its an extremely tough job in many parts of the building and if ever get a chance just ask a drive what its like at the ol warehouse.
 
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ImpalaSlayer said:
never had a problem with ups
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+1. FedEx has managed to damage two deliveries over the past 5 years, and the USPS has managed to ship most of my packages late. Meanwhile, UPS tracking info is accurate and products arrive as expected, without incident.

It's all relative, I guess.
 
I've never had a issue with UPS. The post office I seem to run into problems with lost packages and never getting reimbursed. Somewhere in the Philadelphia postal hub is a Marauder crank pulley floating around.
 
Reminds me of that Jim Carey movie where he's walking down the street, kicking a box, shaking it like pimp who is owed money, throwing it up in the air, just beating the crap out of it. Then he stops and rings someones door bell because he's delivering the package, lol. That is what I think of every time I get a smashed box from UPS. I order a lot of books for school but those boxes could take a bomb hit and survive. It must frustrate the crap out of delivery folks when they can't destroy them. I fully expect to see one come flying thru a front window one day because they can't figure out how to open them.
 
I've never had a problem with UPS, plenty with FEDEX, USPS usually ok. Most of my shipping problems have been from the shipper themselves not having a clue how to package an item for shipping thereby when its roughly handled it gets broken. My address can be problematic too, but once I figured this out I learned how to deal with it. FEDEX can't find me even though the house and street are clearly marked. :shake:
 
i used to work for ups, so yeah the packages do get thrown around, and ruffed up!, but if they are properly packaged it shouldnt be a problem, as for delivery nightmares it happens, just the nature of the beast!
 
I ship dail as well, here is what my experience has been:

UPS: Great pick up and professionalism, poor customer service and warranty BS and has the highest loss rate of my 3 carriers.

FEDEX: Great pick up and professionalism, poor customer service BUT never had a package not make it.

FEDEX Ground: OMG I have never worked with a bigger bunch of idiots in my local area as these mental midgets. Never lost a package but their customer service is poor at best. And I only say poor because there is nothing lower. They act like they are doing you a favor picking up your product. And when I receive packages they look horrible. And even with me at the bay door, they throw them like they dont care about the product...cause they dont. STAY AWAY!!!
 
UPS is OK here but FedEx has been VERY PROBLEMATIC!!!:mad2::argue:

I'm at the far end of the Savannah hub's route and they quite often go home and wait 'til the next day for me!!!:cool:
 
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